Contact Us
Need help getting set up, understanding the platform, or using AURA Commerce effectively? Our team supports you with onboarding, account questions, and ongoing platform-related assistance when needed.
1. Overview
You can reach out to our team for onboarding support, account assistance, platform configuration questions, or partnership opportunities. Core platform setup and support are included; day-to-day business operations such as customer handling, packing, or delivery remain the merchant’s responsibility.
2. Support Channels
- Email: support@auracommerce.co.in
Email is the primary support channel so we can track requests and respond clearly and consistently.
3. Response Time
Our team typically responds within 1–2 business days. More complex queries may take slightly longer, but we always keep you informed until things are resolved.
4. Business Details
- Business: AURA Commerce
- Support Email: support@auracommerce.co.in