Shipping Policy
AURA Commerce is a digital platform. We do not ship or deliver any physical products. All platform services and deliverables are provided online. Shipping or delivery of products sold by merchants is handled directly by the respective merchant.
On this page
1. Overview
This Shipping Policy explains how digital products and services from AURA Commerce are delivered and made accessible to users.
2. Digital Delivery
- AURA Commerce offers digital services only. No physical shipping or courier delivery is involved for AURA Commerce platform services.
- All dashboards, tools, and digital features are accessible online via your registered account after authentication.
- Any shipping, delivery, or fulfillment of products sold on merchant stores is managed solely by the respective merchant.
3. Service Access & Activation
Upon successful signup or plan activation, users receive access to their dashboard and related features. In some cases (such as optional guided onboarding, setup assistance, or approved customizations), services may take 1–3 business days to be fully activated.
4. Delivery Timelines
Delivery timelines vary depending on your selected plan or setup requirements. All AURA Commerce services are fulfilled digitally within reasonable business timeframes after successful payment and verification.
5. Support & Assistance
For any delivery or access-related concerns, you can contact our support team at support@auracommerce.co.in. We aim to respond within 2–3 business days.
6. Contact
For questions regarding service access or delivery, please email support@auracommerce.co.in.