Shipping Policy
AURA Commerce is a digital platform. We do not ship or deliver physical products. All platform services, setup, and access are provided digitally. Any shipping or delivery of products sold by merchants is handled directly by the respective merchant.
On this page
1. Overview
This Shipping Policy explains how digital services from AURA Commerceare delivered and made accessible to users.
2. Digital Delivery
- AURA Commerce provides digital services only. No physical shipping or courier delivery is involved for platform access or features.
- All dashboards, tools, and platform features are accessible online via your registered account after authentication.
- Any shipping, delivery, or fulfillment of products sold on merchant stores is managed solely by the respective merchant.
3. Service Access & Activation
Access to the platform is provided digitally. Setup, configuration, and activation may depend on business verification, completeness of information provided, and merchant review or approval during onboarding.
4. Delivery Timelines
Delivery timelines for platform setup or access may vary depending on configuration needs, onboarding completeness, and platform-related verification requirements. All AURA Commerce services are fulfilled digitally within reasonable business timeframes.
5. Support & Assistance
For any service access or delivery-related concerns, you can contact our support team at support@auracommerce.co.in. We aim to respond within 1–2 business days.
6. Contact
For questions regarding service access or delivery, please email support@auracommerce.co.in.